Terms of service

Terms and Conditions

  1. Scope of Application

  2. Contracting Party, Conclusion of Contract, Correction Options

  3. Contract Language, Storage of Contract Text

  4. Delivery Conditions

  5. Payment

  6. Warranty and Guarantees

  7. Dispute Resolution

1. Scope of Application

The following Terms and Conditions apply to all orders placed through our online shop. Our online shop is intended exclusively for consumers.

A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business, or profession. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when entering into a legal transaction, acts in the exercise of their trade, business, or profession.

2. Contracting Party, Conclusion of Contract, Correction Options

The purchase contract is concluded with Avantçon.

By placing products in the online shop, we make a binding offer to conclude a contract for these items. You can place our products into your shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained during the order process. The contract is concluded when you accept the offer for the products contained in the shopping cart by clicking the order button. Immediately after submitting the order, you will receive another confirmation via email.

3. Contract Language, Storage of Contract Text

The language(s) available for concluding the contract: English.

We store the contract text and send you the order details and our Terms and Conditions in text form. You can view the contract text in your customer login area.

4. Delivery Conditions

Delivery Options
We ship the products to the delivery address provided during the ordering process.

Delivery is only available by shipment. Unfortunately, self-collection of goods is not possible.

5. Payment

5.1 Prices

The prices stated at the time of the order apply. These are total prices. We do not charge VAT.

5.2 Payment Methods

The following payment methods are generally available in our shop:

Credit Card
During the order process, you provide your credit card details. Your card will be charged immediately after the order is placed.

PayPal
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”), you must be registered with PayPal, authenticate yourself with your login details, and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after the order is placed. Further information is available during checkout.

PayPal may offer additional payment methods to registered PayPal customers selected according to its own criteria. We have no influence on the availability of such payment methods; they relate to your contractual relationship with PayPal. For more information, please refer to your PayPal account.

6. Warranty and Guarantees

6.1 Statutory Warranty

Statutory warranty rights apply.

6.2 Guarantees and Customer Service

Information about any additional guarantees and the exact conditions can be found with each product and on special information pages in the online shop.

7. Dispute Resolution

We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.