Refund policy

Withdrawal Policy

Consumers have a right of withdrawal of fourteen days.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party designated by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Payam Yazdani Farsad,
Augustenfelderstr. 17A, 80999 Munich, Germany, bonjour@avantcon.xyz,
Phone: +49 176 72617266) of your decision to withdraw from this contract by means of a clear declaration (e.g., a letter sent by post or an email).
You may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send the communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.


Effects of Withdrawal

If you withdraw from this contract, we shall reimburse you for all payments that we have received from you, including delivery costs (except for additional costs arising from your choice of a different type of delivery than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we receive notification of your withdrawal from this contract.

For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no case will you be charged fees for this reimbursement.

We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal from this contract.
The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.


Model Withdrawal Form

(Complete and return this form only if you wish to withdraw from the contract.)

To:
Payam Yazdani Farsad
Augustenfelderstr. 17A
80999 Munich
Germany
bonjour@avantcon.xyz

I/We () hereby withdraw from the contract concluded by me/us () regarding the purchase of the following goods () / the provision of the following service ():

– Ordered on () / received on ()
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only if this form is submitted on paper)
– Date

(*) Delete where inapplicable.